Privacy Policy

1. Introduction

This Privacy Policy explains how FiveKeys ("we," "us," or "our") collects, uses, and protects your personal information when you use our platform and services. We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

We may collect the following types of information:
• Account Information: When you register for an account, we collect your username, email address, and password.
• Transaction Information: When you purchase licenses, we collect payment information and transaction details.
• Usage Data: We collect information about how you interact with our platform, including IP address, browser type, pages visited, and time spent on the platform.
• License Information: We track license usage, expiration dates, and modifications to provide our services.
• Communication Data: If you contact our support team, we store those communications.

3. How We Use Your Information

We use your information for the following purposes:
• To provide and maintain our services
• To process your transactions and manage your account
• To notify you about changes to our services
• To improve our platform and user experience
• To protect our platform against unauthorized access
• To respond to your inquiries and provide customer support
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

Our platform may contain links to third-party websites or services that are not owned or controlled by FiveKeys. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Webhooks and Discord Integration

Our platform allows integration with Discord through webhooks for notification purposes. Information shared through these integrations is subject to Discord's privacy policy. We only send the minimum information necessary for the function of these integrations.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:
• Right to access the personal data we hold about you
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing of your data
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights, please contact us through the platform's support channels.

10. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to remove that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through the platform's support channels.